After a few years of focusing his online forms product development and sales on small businesses, he had an enlightening conversation with a government employee who was as enthusiastic as Jonathon was about the potential use of the product.
It was the conversation with this public sector employee that clarified the direction SeamlessDocs would take, shifting its focus entirely from small business to government agencies. All the right things and people came together to confirm his lightning bolt moment of insight about the need and desire for improving interactions among agencies and between agencies and their constituents, and Jonathon was propelled by a new vision and mission.
The motto, Government is Beautiful, is rarely an easy sell to anyone who has ever had an interaction with government, whether that’s at the department of motor vehicles, the post office, or trying to get a permit for a parade or event in a city. And yet, after speaking with anyone at SeamlessDocs, or any of the government employees who have had the opportunity to work with that team and their product, people have a completely different view of their jobs and their governments; some parts of government absolutely CAN be beautiful.
The beauty of government can be found in those public employees who make it their mission to improve relationships with their residents, the ones you don’t see working behind the scenes to make sure your water is safe to drink, the ones who work to meet the complex restrictions on wastewater release into the environment, and the ones who care deeply for their community and demonstrate that every day in whatever role they play in your local government.
Learn more about Jonathon and SeamlessDocs by connecting with him on LinkedIn, and visiting the website. You can read about my early experience with the product in my blog post here.