personal brand

Episode 65: Our Internal Disconnect and the Damage of a Perception Gap

When I have an opportunity to share my thoughts on this topic as a keynote speaker or workshop facilitator, the first step I take is to describe what I lovingly call the Perception Gap.

That’s the gap between how you THINK you’re being perceived, and how people are ACTUALLY experiencing you.

Every Interaction is an Opportunity

Our first son was slow with words, and fast with walking and climbing. He was pulling himself up stairs before he was actively crawling and could climb walls as soon as he could walk, literally; he climbed walls using the baseboard to begin his ascent.

Exhausted and Frustrated: A Perfect Recipe for Professional Disaster

Marietta Gentles Crawford was exhausted and frustrated. She saw her colleagues sitting around in their shared office, one of them reading a newspaper, when she lost her composure.