437 Pivot Point: Grief and Kindness - A Monologue from Sarah Elkins

“She stood up from across the aisle and walked over. Stopping in front of my seat, she said: ‘I can see that you’re struggling, and if you would rather I walk away, just say so. It’s just that it looks like you could use a hug, and I’m a hugger.’”

In today’s episode I’m sharing a story about a pivotal moment in my life, an experience that shifted how I think about grief, and inspired me to be more compassionate with strangers.

I almost said no, but something about her made me think if I did, she’d never offer this gift to a stranger again. It was almost as if she was the one who needed a hug.

So I stood. She embraced me. And I cried.

I guess I needed her hug after all.

She held me for a few minutes, until my breathing evened out, and I thanked her as we parted.

Listeners, now it’s your turn:

Did my story remind you of something that happened to you?

What memory popped into your head when you heard it?

What did you learn about me as a person?

Did my story inspire you to pick up a pen and leave a note for someone you care about?

What’s your related pivotal moment?


After more than 430 episodes of this podcast, I was recently inspired to change the format of the show.

The new format for my show aligns with what I’m learning about narrative identity (how the stories we tell about ourselves internally and externally influence our identity) and demonstrates what I’ve been teaching for years: Sharing a story to reveal who you are and what matters to you.

My hope is that future episodes will offer more clarity about great storytelling and how to  find and explore pivotal moments to demonstrate who we are.


Listeners, now it’s your turn:

What memory popped into your head when you heard my story?

What did you learn about the characters in the story?

Did my story inspire you to do something differently?

Jot down a note so you’re ready to share your story when the opportunity arises!


About Sarah:

Sarah is a Montana based workplace communication trainer, TEDx speaker, DisruptHR speaker, public speaking coach, professional storyteller, musician, and podcast host. Her workshops and coaching packages with teams and their leaders are known to address and reduce miscommunication – the most common cause of tension and stress in the workplace. Using the team’s results from the StrengthsFinder assessment, she guides teams in learning to speak each other’s “language”, learning to value each other’s strengths and connecting with each other through enhanced self-reflection and effective listening. 

Sarah’s nearly 20 years working in government agencies inspired her to complete her MBA and to achieve her StrengthsFinder certification to improve work environments for others, guiding teams toward increased satisfaction, productivity, and happiness.

Visit her website to purchase her book, Your Stories Don't Define You in paperback or audiobook.