393 Being Direct and Intentional in Conversations
It can be far too easy to let yourself be passive in conversations, whether it be to let another person make a decision or to avoid conflict. However in doing so we rob ourselves and others of deep meaningful connection, which is why it is so important to be direct and intentional with your words.
In today’s episode Sarah Elkins talks about these points while also bringing up times in her life where she was passive and direct in conversation, and why it is so important to her to be direct and intentional.
393 Being Direct and Intentional in Conversations
It can be far too easy to let yourself be passive in conversations, whether it be to let another person make a decision or to avoid conflict. However in doing so we rob ourselves and others of deep meaningful connection, which is why it is so important to be direct and intentional with your words.
In today’s episode Sarah Elkins talks about these points while also bringing up times in her life where she was passive and direct in conversation, and why it is so important to her to be direct and intentional.
Highlights
Be direct and honest with your words, don’t leave room for doubt or miscommunication.
Don’t leave a conversation completely up to one person. Communication goes both ways.
Being intentional in conversation, as well as understanding and compassionate.
Quotes
“I realized a lot of miscommunication and unintended injury happens when we’re passive in our language.”
“I also remembered a few people from my past who were especially difficult, insulting, and actually cruel in their communication with me. I thought about how I interacted with them – things I could have handled differently - for the purpose of learning, not regret, and thoughts about”
Dear Listeners it is now your turn,
I encourage you to listen to last week’s short episode and then try using a less passive voice in your communication. What will you do differently so you can move past injury and grow into better, safer, more satisfying relationships?
And, as always, thank you for listening.
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
392 Intention and Mindfulness In Conversation
Inevitably we will have to confront the reality of how certain comments, remarks, and individuals make us feel, especially when it is in a negative way. Unspoken expectations lead to resentment, and if we do not have the hard conversations and practice curiosity and active listening we not only do a disservice to them but to ourselves as well.
In this episode Sarah Elkins takes us on a hike with her dog Jocko, while teaching us the importance of mindfulness and intention in conversations, and how important it is we talk to and listen to people we want to maintain relationships with.
392 Intention and Mindfulness In Conversation
Inevitably we will have to confront the reality of how certain comments, remarks, and individuals make us feel, especially when it is in a negative way. Unspoken expectations lead to resentment, and if we do not have the hard conversations and practice curiosity and active listening we not only do a disservice to them but to ourselves as well.
In this episode Sarah Elkins takes us on a hike with her dog Jocko, while teaching us the importance of mindfulness and intention in conversations, and how important it is we talk to and listen to people we want to maintain relationships with.
Highlights
Sharing things we enjoy with others.
How do you approach conversations that involve or may lead to conflict?
Knowing when, where, and how to start the hard conversations. Be mindful of your audience.
Stay curious about someone’s intentions and remember to actively listen.
Quotes
“Passive versus more direct approaches in having conversations, particularly in times when we feel like there is going to be conflict or we’re addressing something that could create conflict.”
“Anyone who has ever been in a long term relationship knows that timing is everything.”
“It’s all about Practice.”
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
390 Good Service Goes Both Ways
Anyone who has ever worked in customer service has at some point or another dealt with that one customer. You know the type, the huffy, irritable, “My issues are more important than your wellbeing and rules” that insist and demand everything, while demeaning you in the process. Unfortunately, these people will always exist, however what we can change is how we allow these types of interactions to affect us.
In today’s episode Sarah Elkins tells the story of one of her own unruly customer moments, as well as how she chose to learn and grow from the experience in order to teach others.
390 Good Service Goes Both Ways
Anyone who has ever worked in customer service has at some point or another dealt with that one customer. You know the type, the huffy, irritable, “My issues are more important than your wellbeing and rules” that insist and demand everything, while demeaning you in the process. Unfortunately, these people will always exist, however what we can change is how we allow these types of interactions to affect us.
In today’s episode Sarah Elkins tells the story of one of her own unruly customer moments, as well as how she chose to learn and grow from the experience in order to teach others.
Highlights
Respect others. Especially those who are in a position of community service.
Carrying your work home with you is not healthy for you.
When you are rude and nasty to people, no one will be in your corner.
Quotes
“But then it hit me, I should write a book about customer service. The point would be that good service goes both ways. If you want good customer service try being a good customer first.”
“Because it’s easier to provide good customer service when you are looking at it from the perspective of the customer.”
Dear Listeners it is now your turn,
Can you think of a time when you weren’t the best customer? When whatever was going on in your life erupted into a situation and you treated someone badly? Did you apologize? Can you think of a time when you had exceptional service? Did you tell the person or their manager? Did you write a rave review? What made the experience memorable?
We need kindness around us. You know the old saying that people are fighting battles we know nothing about. And when you’re frustrated with a situation it’s rarely the fault of the employee in front of you. And most of the time they can’t fix it without engaging their supervisor. So start with kindness and develop an advocate for yourself. Let’s do our best to bring our best to others.
And, as always, thank you for listening.
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
389 Identifying and Acting On Problems You Can Solve
We are surrounded by problems everyday of our lives, some manageable and others seeming too monumental to handle alone. Which is why it is so important to build a community of like minded individuals with the same goal of making a true difference.
In today’s episode Sarah Elkins and Tessa Clarke discuss the relationship people have with stuff, food waste, and how Tessa’s company Olio have been making a real difference in the face of the climate crisis.
389 Identifying and Acting On Problems You Can Solve
We are surrounded by problems everyday of our lives, some manageable and others seeming too monumental to handle alone. Which is why it is so important to build a community of like minded individuals with the same goal of making a true difference.
In today’s episode Sarah Elkins and Tessa Clarke discuss the relationship people have with stuff, food waste, and how Tessa’s company Olio have been making a real difference in the face of the climate crisis.
Highlights
Our relationship with objects, like clothing, that shape our identity.
What do you waste without realizing? How much do you think you throw away in a week? A month? And a year?
We all need someone in our corner to help build us up and to help chart a path forward.
Building community while also solving problems.
Quit wishing things would be better and start making the change yourself.
Quotes
“We always think the grass is greener on the other side but it never is.”
“What’s good for the planet is good for people and vice versa.”
“It is honestly exhausting being a founder, trying to drive the change in a world that’s set up not to change. So you’ve got to find ways to reenergize yourself and to keep going, to keep fighting every single day.”
Dear Listeners it is now your turn,
When you think about those 4 to 5 years that Tessa talked about and that journey of wanting to be entrepreneurial and thinking about it in terms of “what is the problem I can solve?” What is something you could start today, maybe it eventually becomes a side hustle, maybe the side hustle stays a side hustle, or maybe it turns into something more. What is a problem that you’ve experienced, that maybe you’re the person to solve?
And, as always, thank you for listening.
About Tessa
Tessa Clarke is the co-founder and CEO of Olio, the world’s only neighbour-to-neighbour food-sharing app, and a trailblazing force in the fight against waste. Since launching in 2015 - and as a remote first business - Olio has grown into a global movement with 8 million users, redistributing over 100 million meals and 14 million household items, proving that small actions can drive massive change. Recognised as Veuve Clicquot’s Bold Woman of the Year in 2023, Tessa is also a Sifted columnist, an Ambassador for the Better Business Act, and a member of the Small Business Growth Forum, advising the UK Government on SME concerns. With a track record of disrupting industry and mobilising communities, Tessa is a passionate speaker who inspires audiences to rethink business, sustainability, and the power of grassroots innovation.
Check out Tessa’s LinkedIn, Facebook, and Instagram! As well as her website Olio, and her TED Talk!
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
386 Media Literacy and Division
In the age of the internet it is impossibly easy for us to see something shocking and outrageous, ending up with us emotionally and morally outraged. We want to speak up, to make our voices heard in the sea of noise if only for a moment. However, it is easy for us to make a mistake on who we follow or share posts from, it is very easy to be fooled by a wolf in sheep’s clothing, which is why it is vital to stop, take a moment to do some basic research, and make our own informed decision.
In today’s episode, Sarah Elkin’s has a solo show dedicated to her thoughts on media literacy, the division that has been amplified by social media, and how important it is that we not only do our own fact checking, but that we also convey our thoughts and stories with intention in order to accurately portray what we believe.
386 Media Literacy and Division
In the age of the internet it is impossibly easy for us to see something shocking and outrageous, ending up with us emotionally and morally outraged. We want to speak up, to make our voices heard in the sea of noise if only for a moment. However, it is easy for us to make a mistake on who we follow or share posts from, it is very easy to be fooled by a wolf in sheep’s clothing, which is why it is vital to stop, take a moment to do some basic research, and make our own informed decision.
In today’s episode, Sarah Elkin’s has a solo show dedicated to her thoughts on media literacy, the division that has been amplified by social media, and how important it is that we not only do our own fact checking, but that we also convey our thoughts and stories with intention in order to accurately portray what we believe.
Highlights
Sharing the right stories with intention, that are compelling and true.
What are you doing in your daily life that does more harm than good? How do you engage with the people and world around you?
You never really know who is listening to you, whether it is our phones and social media, or the people around us.
Quotes
“You don’t have to tell people who you are or what matters to you. They come to those conclusions through the stories they hear.”
“But if I’m too busy to check the source, maybe I shouldn’t have shared it at all. Everything we do has consequences and if we don’t consider the ‘what happens next?’ question, we damage relationships, our reputations, and miss incredible opportunities. We contribute to the noise of division.”
Dear Listeners it is now your turn,
I challenge you, to either stop scrolling, I know it’s hard. Or take inventory for a few days as you participate. Are your emotions like a rollercoaster as you scroll, feeling really good when you see something you agree with and getting angry, discouraged, or judgey when you see something you don’t? Before you hit that like button ask yourself what your intention is when engaging. Are you sure what you’re sharing is true? If you’re sharing someone else’s story, is this a stranger? Are you trusting their opinion over somebody in a similar situation who might be your neighbor or someone in your community? Ask yourself what exactly you’re signaling to people by engaging on the post, are you putting something out there that is insulting to people you care about? I am so discouraged and disgusted by the division and polarization, and if you are too, then stop contributing to it.
And, as always, thank you for listening.
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
385 Beacons of Fellowship
In a world so full of division, strife, and polarization, it can be easy to get caught up in the chaos of which path to follow. Which is why it is vital to put your own voice out there, not just to speak up for your beliefs, but so that those who you support and care for will know you are right beside them in this fight. In a world so obsessed with hate, there is no more powerful weapon than love and community.
In today’s episode, Sarah Elkins uses the art of storytelling to tell us what truly matters to her while also weaving tales of her success and strengths, as well as speaking of what truly matters to her.
385 Beacons of Fellowship
In a world so full of division, strife, and polarization, it can be easy to get caught up in the chaos of which path to follow. Which is why it is vital to put your own voice out there, not just to speak up for your beliefs, but so that those who you support and care for will know you are right beside them in this fight. In a world so obsessed with hate, there is no more powerful weapon than love and community.
In today’s episode, Sarah Elkins uses the art of storytelling to tell us what truly matters to her while also weaving tales of her success and strengths, as well as speaking of what truly matters to her.
Highlights
Applying skills found in the workplace to the home, and vice versa.
Standing for what you believe will make enemies, but it will also give others the strength to follow you.
How do you want to show up in the world? How can you make your signals be in alignment with your beliefs.
Quotes
“Every story we share has the potential to shape how we experience ourselves, and how other people perceive us.”
“Through a combination of curiosity and intention, I started to build a community that was far more diverse. Not for the sake of diversity, but for the sake of inclusion, personal growth, and love.”
Dear Listeners it is now your turn,
If you’re willing to look in the mirror and really consider how you want to be experienced by the community around you, what will you do to ensure that you are signaling those values in everything you do? What decision will you make today to stop contributing to the polarization and start reconnecting with those you care about?
And, as always, thank you for listening.
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!
384 Caring For Our Communities
In todays episode Sarah Elkins and Amy Daughters discuss a variety of topics, from finding their calm, to how they try to reach out to those in need of a friend, and the various ways they make others in their lives feel seen.
384 Caring For Our Communities
In todays episode Sarah Elkins and Amy Daughters discuss a variety of topics, from finding their calm, to how they try to reach out to those in need of a friend, and the various ways they make others in their lives feel seen.
Highlights
Where do you find your calm?
Polarization and how it destroys our community.
How do you make people feel seen?
Quotes
“I didn’t set out to do anything. I set out to be some crazy person who wants to write people letters.”
“I will save your letter in a special place in my home for the rest of my life.”
About Amy
Amy Weinland Daughters, Award-Winning Author and Keynote Speaker, believes in a world where what makes us different is the very thing that connects us, instead of separates us. She brings that world to life by helping people reconnect to each other through the power of hand-written letters. She brings her wit, humor, and having written 580 handwritten letters to every single one of her Facebook friends, to show you how you can find deep connections in some of the most unexpected places.
Be sure to check out Amy’s LinkedIn, Facebook, and Instagram!
About Sarah
"Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision."
In my work with coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of coaching and podcasting is that the majority of people don’t realize the impact of the stories they share - on their internal messages, and on the people they’re sharing them with.
My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.
The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!
Included with your purchase are two bonus tracks, songs recorded by Sarah's band, Spare Change, in her living room in Montana.
Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!