Episode 92: Active Listening: The Power of Unlocking the Stories of Others

I love my work. Every client, every group brings new challenges and learning to me. I had an incredible opportunity to work with dependents of National Guardsmen who had been, or were currently deployed. The woman who hired me described the students as resilient, curious, and full of compassion. And when I met them that day, I completely agreed with her assessment. I’ve never worked with a group quite like these teenagers. They were welcoming, warm, and very bright. Every one of them had something to contribute to each conversation I facilitated, when I left, I had more hope than ever for the future of our communities.

Episode 91: When You Find Your Purpose, Your Story Shifts

Stories About a Purpose-Driven Life

Central Park, September 22, 2019

Marcia Polas came into my life when we were both in extremely uncomfortable situations. I was in a job with a difficult boss with lots of opportunities for growth, and she was navigating a relationship gone wrong while deciding where she wanted to go from her home in Denver, Colorado to explore the next iteration of her business. She ended up in New York City, and I shifted to a job that was a much better fit, but not before we spent many hours in deep, sad, enlightening conversations - with plenty of tears.

In one of those conversations, Marcia shared a valuable tool for difficult conversations, one that I have used and shared at least 100 times since then. I was about to walk into a meeting with my boss and her boss, and I was expecting the worst. I knew it would be ugly, and as I walked and talked to Marcia a few minutes before the meeting, she said:

Pretend there’s a camera recording the entire conversation. Think about watching the video in a few years, and consider how you would want to see yourself at that time.

I sat in the meeting and considered my facial expressions, my body language, and every response to her verbal attacks to be sure I could describe myself later as having handled the situation with grace, dignity, and compassion. It completely shifted the meeting in my favor, and I walked away satisfied and relieved.

Visiting NYC this month, I had an opportunity to sit with Marcia in the courtyard of the fabulous Lincoln Center and chat.

We talked about how we met, the beautiful friendship we developed at a distance, and the power of living with purpose.

Marcia has incredible instinct when it comes to body mechanics. She started as a Pilates practitioner and has grown her knowledge and practice into all aspects of body work. Her mantra is “It shouldn’t hurt to do your job,” and she works in high burnout industries like bartending, theatre & dance. Marcia can see immediately where your body is out of alignment, and what is likely causing pain.

She is rewarded in her work when her clients realize they don’t have to live with pain, that they have some responsibility to make adjustments to remove pain from their daily lives, and that they can be happier and more satisfied without having to leave a job they love.

What a beautiful world we can create when we serve with purpose!

Connect with Marcia on LinkedIn and learn more by visiting her website.

From her website:

I discovered Pilates in Denver, Colorado, in 1999. I was hooked from my first class. Eight months and a serious car accident later, my physical therapist used Pilates to rehabilitate my back and neck. I was better but still had chronic pain. Two marketing jobs and two cities later, I walked into Pendleton Pilates in Cincinnati, Ohio. After six months of serious Pilates, I no longer had back pain and began Pendleton’s intense four-month teacher training program. My goal was simple, to become a better Pilates student. The result was finding my calling in life.

I taught at Pendleton for the next year as a “hobby” — and in 2004, left my 14-year marketing and communications career, to pursue my passion and teach Pilates full-time. After building a successful Pilates program within a country club, I opened the first incarnation of polaspilates in Columbus, Ohio. With the help of a loyal and dedicated group of clients, the studio succeeded and I learned much about running a small business, Pilates and myself.

Episode 90: How You Tell a Story May Limit Your Potential for Learning From It

Sharing Your Story with the Right Person Makes a Difference

My book, based on this podcast, is designed to help walk you through a similar process as my podcast guests experience, to help you identify specific points in your life that can become some of your best stories to share.

The stories you share matter. They color your memories and self-confidence, they help create your internal messages, and they impact the perception people have of you. This book will help you uncover those stories that continue to shape your internal perceptions and relationships.

The preorder campaign, similar to a Kickstarter campaign, but for books, was extended by a few days because I am so close to reaching my goal of 250 books sold! To order your copy and take advantage of the early investor bonuses included, click here:

Near the summit of Mt. Helena, Powerline Trail, Helena, Montana

Panting, stopping to breathe and get my heartrate back to a reasonable pace, I looked up ahead to more steep climbing up the mountain. Then I looked down at the path I had just hiked up and smiled. It was a rigorous hike and I hadn’t really planned to take such a hard trail to the summit this time.

The dog needed water, so I stopped in a shady spot just off the trail to fill his bowl and let him rehydrate. It’s nice to have the dog around as an excuse to stop and catch my breath again. With his heavy fur coat, he’s even less comfortable than I am on this nearly 80 degree day before noon. But he’s just as happy as I am to be outside on our mountain.

Taking one last look back, I started up another steep climb, knowing I wasn’t far from the summit.

As I listened to the randomly shuffled song that came through my headphones, I had to stop again to look up and down from the middle of the steep climb:

Glory glory, halleluiah,

The sun is shining, shining down

Glory glory, halleluiah,

I’m alive, and I’m feeling, feeling fine.

Hearing those words sung by JJ Grey, I started thinking about what compelled me to take this hard route to the top of the mountain. My top strengths, according to the Gallup assessment, didn’t include Achiever or Competition, two of the themes I could imagine would drive someone to do what I was doing. So what was it?

It was in that moment I realized character has little to do with any assessment results.

I use my strengths to develop my character, not the other way around.

It had been a tough morning, which is why I knew I needed to hike. Getting outside always helps me clear my head and make sense of things. The email I received was cruel and unprofessional, a response to what I considered very reasonable requests for information. Words clouded my vision as I walked up the mountain, feeling attacked, defensive, angry, and self-conscious.

Had I failed in this assignment? Was it my work that triggered this unprofessional, rude response? I felt my confidence start to slip back down the mountain behind me.

Pushing myself harder, pressing my feet solidly into the slippery, rocky trail, I ascended another steep 15 feet of the mountain.

Near the summit, Mt. Helena, Powerline Trail, Helena, Montana

I felt nothing but exhilaration and pride as I took a step onto the rocks at the summit. Looking down, I could imagine myself when I was partway up the mountain, panting, pushing, and clearing the frustration and anxiety out of my way.

Now that I was at the top and looking back down, the path still looked crazy hard, but the feelings of inadequacy at the mid-point were no longer with me.

It was the next day, as I was telling a friend about my inspiration on the mountain that I realized I had missed a big part of the lesson.

I told her the story with my optimistic nature showing in full force, using those words that popped into my head as I sweated and panted up the steepest part of the mountain: Persistence, resilience, grit.

“… shame, feelings of inadequacy, self-punishment…”

Damn. As she added those words, I realized she was right. I didn’t take that hard route simply because I was demonstrating resilience and grit. I was punishing myself for what I thought I had done wrong. I was pushing away the shame I felt as I remembered the words in the email. I was proving to myself that I WAS resilient, strong, and even if I failed at one thing, I would be DAMN SURE NOT TO FAIL at this.

Our conversation shifted from why we punish ourselves to why it mattered. After all, punishing myself by climbing up a mountain had to be one of the healthiest and constructive ways to do that, right?

Well, yes. Knowing WHY I was pushing myself so hard matters. If I’m working away these feelings, these frustrations, giving those feelings a name will help me address them, specifically, rather than blowing off arbitrary steam.

When we know the why behind our actions, we can be more intentional about not only processing our feelings behind those actions, we open our minds to learn the necessary lessons the experience can teach us.

I shared the story of my hike with my friend so I could talk through thoughts I knew could contribute to life lessons, to apply my thoughts to actual improvement in future similar situations. When we tell a story like this to a friend, we create arbitrary constraints around the experience, we create a box for the story to fit into based on prior experience. That means we look for what we want to see, set limits for understanding the context of our stories, and miss all kinds of potential for lessons and growth. But when we share the story with the right friend, they might just ask the questions we need to ask ourselves – the harder questions – and that conversation is likely to remove some of those constraints.

Summit, Mt. Helena, Helena, Montana

In the book The Art of Possibility, a gift I received from my friend Jeff Ikler, the very first chapter is about exactly that: Based on past experience, we make assumptions that create a box, or constraints, for ourselves. I made assumptions based on my optimistic nature, assumptions about the reason behind the negative email I had received, assumptions about the lessons I was meant to learn from the experience. Not all of those assumptions are bad things, necessarily, but without some opportunity to question them and work through the stories I was telling myself, I may have limited my potential for personal growth.

Who do you have in your life that helps you work through this kind of internal message? Which of your friends or acquaintances can you count on to help you ask yourself the tough questions, and get the most out of an experience? If you can’t think of anyone right away, be intentional about building relationships with the people who can help you process your thoughts and experiences. People you can trust, be vulnerable with, and who will add positive support and encouragement. Self-reflection is a great start, but if you’re not expanding that reflection by sharing it with people you trust, you’re limiting your opportunities to apply that self-reflection, deepen it, and improve your communication and relationships as a result.

Episode 89: Ending the Mental Illness Stigma One Story at a Time

Illness Might Just Be a Misnomer: Learn to Love Your Special Talents


Dale Morris caught my attention a few years ago on LinkedIn with his headline: “If you’re trying to think outside of the box, you’re still constrained by the box.”

I thought for days about that. Although I believe constraints often lead to extraordinary creativity, some of us don’t think in the context of constraints. We don’t know what we don’t know, so we try things others might think were impossible. Our older son and I are perfect examples of that. When we get an idea in our heads, we don’t think about what wouldn’t work. We think about what WILL work. When it comes to the idea of thinking outside of a box, we’re more likely to think: “Wait. Was there a box? Was I supposed to do something with a box? Damn. A box?” Sometimes that works against us, other times, it definitely works in our favor.

Dale is one of those people who doesn’t even consider why something won’t work, he just moves forward with his idea. That’s why he’s so good at what he does, both in art and in IT work.

We shared a great discussion about the possibility that certain diagnoses we call mental illness might actually be evolutionary shifts to address our very real over-stimulating environments. We also talked about how some people choose to see a diagnoses in the light of possibility - using that different way of thinking to be really good at certain tasks and jobs.

I especially loved the part of our conversation about Dale’s art when he was in college. He had a literature professor who required an essay about a work by an American author within a specific time period. Because of his differently-abled mind, he struggled with the essay. She offered to adjust his assignment: Paint your feelings about a work of literature.

He selected the protagonist from Steinbeck’s The Chrysanthemums. I won’t spoil the story by sharing it here, just listen.

Connect with Dale on LinkedIn to learn more about his extraordinary talent in un-puzzling IT puzzles.

Episode 88: Great Adventures Often Begin with Zero Preparation

Until very recently, women working in traditionally male roles like ranching and agriculture had to either wear clothes for men that simply didn’t fit, or women’s clothes they knew wouldn’t last or protect them properly.