390 Good Service Goes Both Ways

Anyone who has ever worked in customer service has at some point or another dealt with that one customer. You know the type, the huffy, irritable, “My issues are more important than your wellbeing and rules” that insist and demand everything, while demeaning you in the process. Unfortunately, these people will always exist, however what we can change is how we allow these types of interactions to affect us.

In today’s episode Sarah Elkins tells the story of one of her own unruly customer moments, as well as how she chose to learn and grow from the experience in order to teach others.

389 Identifying and Acting On Problems You Can Solve

We are surrounded by problems everyday of our lives, some manageable and others seeming too monumental to handle alone. Which is why it is so important to build a community of like minded individuals with the same goal of making a true difference.

In today’s episode Sarah Elkins and Tessa Clarke discuss the relationship people have with stuff, food waste, and how Tessa’s company Olio have been making a real difference in the face of the climate crisis.

388 Changing Dynamic

Growth is something that cannot easily be stopped. Whether it be the weeds in a garden, or the inquisitive mind of a child, growth in all is something that should be encouraged and nurtured, even if it’s by our own hands, so that we can become the people we know we can be. Someone better than who we were yesterday.

In today’s episode, Sarah Elkins and Carlos Joaquin discuss the importance of Curiosity, Growth, Unity, and the Dynamics in not just the work place but in the home life, and how incredibly important it is to encourage those around you and to be the leader your peers need you to be.

386 Media Literacy and Division

In the age of the internet it is impossibly easy for us to see something shocking and outrageous, ending up with us emotionally and morally outraged. We want to speak up, to make our voices heard in the sea of noise if only for a moment. However, it is easy for us to make a mistake on who we follow or share posts from, it is very easy to be fooled by a wolf in sheep’s clothing, which is why it is vital to stop, take a moment to do some basic research, and make our own informed decision.

In today’s episode, Sarah Elkin’s has a solo show dedicated to her thoughts on media literacy, the division that has been amplified by social media, and how important it is that we not only do our own fact checking, but that we also convey our thoughts and stories with intention in order to accurately portray what we believe.

385 Beacons of Fellowship

In a world so full of division, strife, and polarization, it can be easy to get caught up in the chaos of which path to follow. Which is why it is vital to put your own voice out there, not just to speak up for your beliefs, but so that those who you support and care for will know you are right beside them in this fight. In a world so obsessed with hate, there is no more powerful weapon than love and community.

In today’s episode, Sarah Elkins uses the art of storytelling to tell us what truly matters to her while also weaving tales of her success and strengths, as well as speaking of what truly matters to her.

384 Caring For Our Communities

In todays episode Sarah Elkins and Amy Daughters discuss a variety of topics, from finding their calm, to how they try to reach out to those in need of a friend, and the various ways they make others in their lives feel seen.

383 Your True Enemy Is Self-Doubt

Our internal messages shape who we are, whether they be positive or negative messages, shape who we are and how we carry ourselves through life, which is why it is so vital to stop and reflect on our messages and the input from those around us. We can learn alot from our personal board of directors, they encourage and guide us with their own personal experiences allowing us to grow, including when their input is critical.

In today’s episode Sarah Elkins dwells on the importance of the words her own personal board has given her, the experiences that she has grown from, and how her professional and personal life have been shaped and allowed her to become the coaching powerhouse she is today.